If your product is out of warranty, an evaluation fee will apply. If you are sending your professional product to the Factory Service Center, please pack your unit carefully and forward the unit together with proof of purchase and this Repair Request form. For Consumer product service, please refer to the Service Center Locator for an Authorized Service Center, or contact your selling dealer as consumer products will not be accepted at our Factory Service Center. Home Theater projectors are serviced at our Authorized Service Center ( Use this link to register and send your Home Theater Projector in for repair).

*IMPORTANT: The JVC Factory Service Center accepts only Professional/Broadcast products and Simulation Projector products for repair. Use this link to register and send your Home Theater Projector in for repair. If your projector is out of warranty, evaluation fee will apply.

Please contact the selling dealer or JVCKENWOOD Customer Care at (800)252-5722 to confirm before sending units in for repair. * NOTE: Some models qualify for advance exchange.

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